IT End User Services Intern, 2021 at Dyson

Expires in 12 days

Summary

Salary:
Competitive compensation
Team:
Information Technology
Location:

About us

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge - more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood with additional offices located in Aurora, Illinois and Ann Arbor, Michigan. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Store’s across the country.

About the role

You won’t just be an intern, you’ll be a key member of the Dyson team. You can expect to be tasked with project(s) that capitalize on your existing skills and stretch you out of your comfort zone. The variety of business-critical projects means that no two roles will be alike, but you could expect some of the following responsibilities:
  • Ability to work onsite in the Chicago, IL office (relocation assistance not provided for this role at this time)
  • Support the day-to-day IT Service Operations responsibilities for the Americas market across platform technical development, data quality, reporting and analysis
  • Escalation investigations/Reporting
  • Identifying and developing missing workflows/processes
  • Driving improvement actions via the IT Working Groups
  • Become an expert in Dyson products and the way we portray our brand
  • Work with fellow interns and US Leadership Team on cross-functional project, presented to key stakeholders throughout the program

About you

  • Ability to work onsite in the Chicago, IL office (relocation assistance not provided for this role at this time)
  • Rising undergraduate or graduate student (expected to graduate in Spring 2021 or 2022) preferred
  • Internship or work experience in a help desk and/or desktop support role is a plus
  • Internship or school project experience in business analytics is desired
  • Exposure to enterprise level ticketing systems is a plus
  • Currently pursuing a Technology focused degree
  • Ability to work independently and as a part of a team
  • Comfortable with ambiguity and proven ability to work autonomously and drive projects forward
  • Detail oriented with excellent oral and written skills; the ability to interface effectively with key stakeholders at every level of the business

Benefits

Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops are also available to Dyson Inters. And with Dyson being an equal opportunity employer that also possesses a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared towards fueling and realizing every employees’ ambition.
Dyson is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities. Contact us at americas.talentacquisition@dyson.com for more information.

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.
Posted: 22 September 2020
Attention: When applying for this internship, remember that there are specific regulations and requirements that needs to be met in order for you to include it as part of your education. For more information on criteria, please contact your local student advisor as outlined here Faculty student advisors (in Danish)

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